Songbird

You have the right to return the product delivered by IVV Hats and Bags within 14 days in its original state and packing, along with the printed return form. All returns are made at the expense of the customer. IVV Hats and Bags returns the price paid - excluding our shipping costs - within 14 days.

Please note: we cannot accept returns on made to order pieces.

Return items to

IVV hats and bags
Oudegracht 371
3511 PG Utrecht
The Netherlands

We will send you an email once we have received your return item. If there are any issues concerning your return item, we will contact you.

For information on your cancellation rights or further information on the return process, please refer to our Terms & Conditions.

This bag is available in taupe and can be shipped in two working days. Shipping is free worldwide.

If you would like to order the bag in a colour of your choice, the delivery time is three weeks and the item cannot be refunded because it is custom made. We can send you a sample of the materials so you can experience the texture of the material and be sure that the colour is your best choice.